Not using APN? Explain your payment system thoroughly

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Proxiblog has supported the Auction Payment Network for years now because of its excellent security, especially important in the numismatic trade. If you don’t subscribe to the service, or use PayPal, then you have to explain your payment system and let bidders know that it is secure.



Several auctions on Proxibid ask that you call in your credit card numbers. We recommend that you do not. You don’t know who is taking those numbers or how they will be stored, perhaps in a company computer that may be hacked in the future, undermining your credit.

We think such practices are irresponsible. We never bid in those auctions. However, we would consider bidding in Numisphere Auction because it has spelled out its credit system, providing a link to a secure payment network.

We also like the 3% discount on its already low 10% buyer’s premium for bidders who prefer to send checks to the company.

If you don’t use APN or PayPal and lack a secure payment system, you are doing your bidders a disservice. No matter what your payment protocol, you need to explain it thoroughly in your service terms.

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.

Don’t Ask Bidders to Email Credit Card Data

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We understand that some auctioneers resist signing up with Auction Payment Network, which helps assure security. Coin collectors and hobbyists are obsessed with security with many keeping their winnings in bank boxes so as to avoid theft. But there is a bigger theft out there, and that concerns identity.


We bristle reading service terms on Proxibid like the one above, which states: “To pay by c/c, please call in or send your c/c number, exp. date and ccv code. …”

What decade–no, century–is this auctioneer living in, when major companies like Target cannot prevent security breaches?

If you are an auctioneer, and you insist on not subscribing to APN (bad choice), then at least put in your service terms how you will treat credit card data. Will you call the bidder (preferred) or ask the bidder to call you? Will you take the data long hand and then shred it for security? Or are you planning to store it in your home, office, or company computer?

We strongly recommend that Proxibid require that those issues be addressed in service terms of each auction house on the portal that does not subscribe to APN, PayPal or some other secure network.

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.

Look for Transparency Notices that, Ahem, aren’t Transparent

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Click the above photo to see how transparency notices were displayed for this auction. We dislike companies that state in their service terms that they view maximum bids and allow shill bidding, illegal in some states. Proxibid gets around that by publishing “transparency notices.” Some of those notices are not transparent but buried in the service terms, as the above example documents.


We wish there was a “Report This Auction” hotlink to Proxibid to make complaints about issues like these or terms that violate the Unified User Agreement. The only recourse we have at times is through Proxiblog or by contacting Proxibid’s dedicated quality control and customer service personnel. They ALWAYS listen to concerns like these. And we appreciate them greatly as they have aided our bidders for years now when concerns like these are expressed.

This is how transparency notices should be displayed.

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But we thought you’d like to know about this problem because it is apt to happen regularly with computer glitches being blamed.

eBay doesn’t allow shill bidding (see photo below). Sellers also cannot see maximum bids. PayPal also guarantees sale, especially if violations can be documented; eBay also provides eBay Bucks for discounts.

Click photo below to expand.

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We think Proxibid would be enhanced by adopting some of these policies and worrying less about what the sales team thinks, putting stock (literally and figuratively) in its excellent quality control, customer service and promotional divisions. We also think it should award 1 Proxipoint for every dollar spent on the portal with discounts provided to top buyers. Instead, bidders contend with sellers worried about APN and credit card charges.

There are reasons why eBay is the top portal in the world. These are only a few reasons. That said, we do not support eBay but do patronize to the max (pun intended) our favorite sellers listed in the right sidebar, knowing that our experience may differ from yours.

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