Online Auction Stoppers

Sometimes terms of service speak for themselves. Sometimes they need a comment to put them into perspective. Below are terms last week that stopped Proxiblog from bidding in an auction.

Additional Forms

AUCTION COMPANY: Your credit card will be charged for your purchases immediately following the auction. At that time, the Terms and Conditions Form that was agreed to when registering will be emailed to you. Buyer must print, sign and email, mail or fax form to our office before item(s) will be shipped.

Comment: Nothing like asking the online audience to register via Proxibid terms of service, pay for items, and then not send them until additional data is collected via email. We read this, and didn’t register for the auction. Proxibid sales team: Please work with this client!


Photography Shortcuts

Comment: No reverse photo on coins. This from a Proxibid house that sells coins regularly. (Click picture to expand.)


Failing to Update Service Terms

AUCTION COMPANY: Payment Instructions: We do take credit card numbers from Proxibid over the phone. For more information please call

Comment: We were about to bid in this auction when we read this service term. Turns out the company forgot to update its clauses. Proxibid auctioneers need to review their service terms on a regular basis and make changes as needed, or you’ll lose bidders with outdated info like this.


Contacting Bidders for Credit Card Information

AUCTION COMPANY: Auction house will contact buyer for payment information.

Comment: We know the auction house is footing the bill for the long distance call, but contacting buyers for credit card information over the phone is a surefire way to lose bidders. Worse, any thief can pretend to be you and steal identity. We never ever bid with companies with this service term. Proxibid sales team: Please work harder to get these houses to invest in APN clearance!


Asking Bidders to Foot Long-Distance Bills

AUCTION COMPANY: If you wish to pay by Credit Card you must call in the info. after the end of auction to our shop address. We do not use the APN billing system to charge items to Credit Card.


Shipping Phobias

AUCTION COMPANY: “20 % Buyer’s premium is added to all INTERNET purchases. … WE DO NOT HANDLE SHIPPING AND HANDLING PLEASE CONTACT OUR LOCAL UPS TO HANDLE ALL SHIPPING AND HANDLING. … WE DO NOT HANDLE SHIPPING AND HANDLING!!!!!!!! … SHIPPING AND HANDLING IS THE RESPONSIBILITY OF THE BUYER!!!!! . ((((WE HAVE PROVIDED THE INFORMATION FOR UPS SHIPPING. UPS WILL PICK UP YOUR ITEMS PACK THEM AND SHIP THEM TO YOU. THEIR PHONE NUMBER IS XXX-XXX-XXXX. STOREXXXX@THEUPSSTORE.COM ASK FOR XXXXX OR XXXXX))) THEY MIGHT BE ABLE TO GIVE YOU A QUOTE ON SHIPPING AN ITEM YOU ARE INTERESTED IN. YOU THEN CAN BE CONFIDENT WHEN YOU BUY THE ITEM THAT THE SHIPPPING IS RIGHT. !!!!!!! NOTE WHEN USING A SHIPPER IT IS YOUR RESPONSIBLITY TO MAKE SURE THE SHIPPER KNOWS WHAT HE NEEDS TO PICK UP.”

Comment: Worst example of shipping phobia on Proxibid.


Maximum-Bid Viewing and Auctioneer/Consignor Bidding
PLEASE READ: At the request of the auction company, this auction permits bids to be placed by the auctioneer, an employee of the auctioneer, or the seller or an agent on the seller’s behalf, even if such bids are placed solely for the purpose of increasing the bid. While Proxibid’s Unified User Agreement prohibits this behavior, in accordance with UCC 2-328, this auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.

PLEASE READ: This auction company has requested and been granted access to see all bids placed including any maximum pre-bids. This auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.

Comment: Some auctioneers who have these clauses are honest. Some, less so. We know a few where shill bidders are used to place a sale “on site,” raising lots until the bidders cry uncle or ghost-selling onsite to avoid paying Proxibid fees, with the same items up for sale in a future auction.

Post Script: We still do patronize a few auctions whose owners we know, but bid cautiously rather than confidently. We are pleased to learn, however, that more auction houses are dropping these terms. Watch for updated rankings this week!


Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.

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Best and Bad Service Terms

Since Proxibid’s recent redesign, the site is more convenient, with one registration for all coins and currency auctions. Also, Proxibid’s enhanced search functions allow bidders to hone in on one item from different auctions. But terms of service differ from house to house. Below is a selection of service terms with a comment or two from Proxiblog.


Shamrock Auction Service:Will not guarantee grades or authenticity on coins. All grading questions should be addressed prior to sale time. We will be happy to email other pictures to you, if needed.”

Proxiblog: Good communication about the extra pictures; alas, though, federal law (as well as the Hobby Protection Act) requires that upon being informed that a coin is a counterfeit, with adequate proof, the consignor and not the bidder is liable. Update your consignor forms and switch liability to sellers rather than your auction house.


Philip Weiss: Items Offered Are Part Of A Live Auction At Philip Weiss Auction’s Gallery. Items Are Offered In Numerical Order And Are Auctioned At A Pace Of Approximately 75-100 Lots Per Hour.”

Proxiblog: Nice to know. Pacing is everything in onsite and online auctions.


Philip Weiss:It would be in your best interest as a serious buyer, for yourself or a reliable representative come to our Gallery to Pre-view the items in person, or at the very least, call us during pre-view hours so one of our representatives can look at the item while you ask specific questions.”

Proxiblog: Excellent advice.


Yap Auction:TERMS & CONDITIONS: We no longer receive your online payment information. Due to this the Buyer will need to contact Auction house with in 3 business days to arrange payment of purchases. Items will be shipped within 5 business days as long as items are paid for. If payment is slow in coming shipping could take as long as 4 – 6 weeks.”

Proxiblog: It doesn’t make sense to sell online and then not pay for APN clearance.


Eric’s Estate and Liquidation Service:Online buyer’s premium is 13%!! On-site premium is 15%. Sales tax of 7% for any items picked up locally or shipped to an Illinois address. Most auction houses charge an increased buyer’s premium for internet bidding and no discount for absentee bids. We are different and like to encourage these forms of bidding and offer a 2% discount on our buyer’s premium for using them!

Proxiblog: Bravo! Now just invest in APN clearance, and you could be one of our top houses!


In the future Proxiblog will monitor terms of service and present interesting, odd or proactive terms in a round-up post such as this.

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.

Best and Bad Service Terms

Since Proxibid’s recent redesign, the site is more convenient, with one registration for all coins and currency auctions. Also, Proxibid’s enhanced search functions allow bidders to hone in on one item from different auctions. But terms of service differ from house to house. Below is a selection of service terms with a comment or two from Proxiblog.


Northern Colorado Estate Liquidators: All property is sold “AS IS”, ALL SALES ARE FINAL – NO Refunds or Credit Card Chargebacks for ANY Reason. Anyone attempting a Chargeback will be Charged a Breach of Contract Fee of $1000.00 OR 50% of their Total, whichever is greater.”

Proxiblog: $1000? Really? That’s how much Casey Anthony paid for lying to investigators.


Schultz Auctioneers: UNHAPPY WITH A PURCHASE OR OUR SERVICE? WE WANT YOU TO BE HAPPY! Please contact our office to discuss your specific circumstances. While we typically don’t accept returns, we do understand that items sometimes are not correctly described, are damaged in transit, or other unforeseen circumstances arise. We’d like to hear from you and be given the opportunity to review your circumstances and make you happy.”

Proxiblog: Always refreshing to read service terms that welcome repeat business and interaction!


Carolina Auction and Realty:Shipping Instructions: No assets will be removed before the auction is finished and payment is made in full. Removal is at the expense, risk and liability of the buyer. If need of shipper call Auction Firm for approved shipper. Note: cost of shipper will be between shipper and buyer.”

Proxiblog: The best online auctioneers do their own shipping, especially ones with APN clearance. Internet buying should be hassle-free with use of a valid credit card. Period.


Affiliated Auctions: “Consignors are NOT permitted to bid on their own items. This is called “shill bidding” and is illegal by Florida Auction Law standards. By placing your item up for auction, you have agreed to sell.”

Proxiblog: A conscientious auction house serving both consignor AND bidder.


Don Hamit Auction Company:Some coins have grading marks written on the flip. These coins were purchased with that writing on them and are not to be considered as grading from the seller or the auction company. Please use your own judgement.

Proxiblog: Always good advice.


Osage Auction Company: We guarantee all coins to be authentic unless noted in the description and will accept returns on coins only if the coin is sent to NGC or PCGS grading service and it comes back as not authentic. You must contact us within 3 days of receiving a coin and you deem it as not authentic and that you are sending it in to check authenticity so that we can hold funds from the consignor.”

Proxiblog: We welcome houses with terms like this, as Proxiblog has purchased no less than a half-dozen counterfeits in the past three years.


Big Daddy Auction: All items and/or property sold is offered ‘AS IS’ and ‘WHERE IS’ and without recourse, and neither the consignor(s) nor Bid Daddy Auctions make any representations or warranties, expressed or implied with respect to age, condition, size, count, weight, style, authenticity, genuineness (Proxiblog emphasis), attribution, origin, quality, quantity, value, material, period, culture, rarity, importance, provenance, exhibitions, literature or historical relevance, manufacturer or any other warranty on any property offered for sale.

Proxiblog: We bold-faced “authenticity, genuineness.” Guess federal counterfeiting laws banning sale of such lots do not count. Neither does US Hobby Protection Act. Clauses like this attract coin doctors and counterfeit sellers. Better to hold consignors liable for counterfeit coins in your contract, passing liability to them, as many of our top-ranked auction houses do (see rankings to the right) See Braden Auction service term below.


Braden Auction Service:Although every effort has been made to accurately describe each item, Braden Auction makes no actual guarantee as to age, size, authenticity, or restoration. In the event of any discrepancy of description, Braden Auctions may elect, at our sole discretion, to allow the return of certain items. In no case will Braden Auctions ever be liable for more than the purchase price plus shipping costs. Any return must be arranged within 5 days of the receipt of merchandise, and must be in our possession within 30 days from the date of the auction.”

Proxiblog: Thank you, Braden Auction Service!

In the future Proxiblog will monitor terms of service and present interesting, odd or proactive terms in a round-up post such as this.

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.