Another Complaining Newby

another Proxibid newby

We marvel at Proxibid sellers who charge high buyer’s fees (this one is 21%) with opening bids on common coins as high as their intrinsic values–without buyer’s premiums and shipping figured in. Buyers need to read the auctioneer’s service terms before placing a bid on a lot. Better still, both buyer and auctioneer ought to read Proxibid’s Unified User Agreement before making any claims that may violate that agreement!

Always read service terms. Be wary of high opening bids (even when the auctioneer proclaims “no reserve auction”) coupled with high buyer’s premiums. Worse, this house complains, “Due to the exorbitant fees associated with credit card processing, [Name Withheld] DOES NOT ACCEPT CREDIT CARDS OR PAYPAL. No credit card payments of any kind will be accepted.”

Of course the house asks that winning bidders contact a third-party shipper. Also, payment of lots must be done by bank money order or cashier’s check.

Finally, there is this: “The Auctioneer is acting as agent only and is not responsible for acts of its principals. If any dispute arises, the Auctioneer’s word is final.”

Hey, Proxibid Sales Team: Why not make the seller aware of the Unified User Agreement? Here’s a nifty clause:

  • 4.4 Marketing and Accuracy of Materials: If Seller includes any statement that a product posted for sale through the Web site is sold “AS-IS” (attempting to disclaim implied warranties), Seller must also include a clear and conspicuous description of the known defect(s) in the product (for example, “BROKEN”, “MISSING PARTS”, “FOR PARTS ONLY”). Any attempt to list a product “AS IS” without a clear and conspicuous description of the defect is a violation of this Agreement.
  • Can’t sell without noting defects!

  • 4.9 Marketing and Accuracy of Materials: “Compliance with Laws Related to Sale of Certain Products. Seller acknowledges and agrees that the promotion, advertising, sale, and distribution of certain products are subject to federal, state, and local regulations, including without limitation, firearms, Indian artifacts, recalled products, children’s products, alcoholic beverages, coins and currency.
  • Can’t sell counterfeits!

  • 5.16 Default Event Terms: “16. If, within a reasonable amount of time, Buyer gives notice in writing to Seller that the lot so sold is a counterfeit and after such notice the Buyer returns the lot to Seller in the same condition as when sold, and establishes to the satisfaction of Seller that the returned lot is in fact a counterfeit, Seller as agent for the consignor will rescind the sale and refund the purchase price.”
  • Told ya!

  • 6. Dispute Resolution: “Proxibid retains full discretion to make a decision in favor of the Buyer or the Seller based on any criteria Proxibid deems appropriate. In the event that Proxibid makes a final decision in favor of the Buyer or Seller, each party must comply with Proxibid’s decision.”
  • Guess Auctioneer’s word ISN’T final.

There are a lot more terms in the Unified User Agreement that buyer and seller may want to read before making any claims. Sellers utilizing Powered by Proxibid are held to an even playing field. Buyers are held to even more responsibility.

That’s why we endorse Proxibid’s brand of trust … and remind everyone via Proxiblog to trust no service term that conflicts with the Unified User Agreement.

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.


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