Value-added considerations are found mostly in terms of service, which every buyer should read before placing a bid in a Proxibid Auction. Capitol Coin Auction’s terms of service are among the fairest on the portal. We know. We patronize Brad Lisembee’s sessions and have dealt with him for years, mainly because of his standards.
Speaking of standards, we will do a post soon on new ones for auction houses to be included in our Honor Roll pages, which we recently updated. We seldom bid in auctions that lack any of those 10 standards for online coin bidding. (NOTE: If we missed your auction house in our revision of this page, please notify us at this email address.)
We strongly encourage any coin buyer to read terms of service before placing any bid in a Proxibid auction. Bidders and auctioneers alike should read the Unified User Agreement. Contrary to what some auctioneers believe, all sales of coins are NOT final if they are counterfeit.
The Unified User Agreement specifically states:
- If, within a reasonable amount of time, Buyer gives notice in writing to Seller that the lot so sold is a counterfeit and after such notice the Buyer returns the lot to Seller in the same condition as when sold, and establishes to the satisfaction of Seller that the returned lot is in fact a counterfeit, Seller as agent for the consignor will rescind the sale and refund the purchase price.
Capitol Coin Auction, and honorable mention houses listed here, abide by clauses of that agreement. Here are a few excerpts from their terms of service.
Capitol Coin Auction
Sales are final with no returns except for reason of authenticity (proof of non-authenticity is required by PCGS or NGC). … We go to great efforts to ensure that all lots are described accurately and thoroughly, and that detailed photos are provided to assist our bidders. We strictly safeguard access to your information, and all of our employees and contractors have been trained on safeguarding measures and the importance of confidentiality of our customers’ personal information. Personal information that has been collected about you will be safeguarded by us and will be destroyed if not needed. We will NEVER sell, disclose or otherwise provide any of your personal information to third parties, except as required by law.
Jewelry Exchange
Written descriptions of all items are true to our knowledge. Material identified as gold, silver or platinum is guaranteed to be the material described. Gemstones, including diamonds, are guaranteed to be authentic. Branded merchandise is guaranteed to be authentic. When any item is graded, every attempt is made to grade conservatively. … We will do our best to address any question or concern that arises.
Leonard Auction
REFUND POLICY (Coin & Currency Lots): Leonard Auction, Inc. guarantees all items to be genuine (authentic) as to date and mintmark. If a successful bidder has questions as to the authenticity of a lot, the bidder must contact Leonard Auction, Inc. within three (3) calendar days of receipt of the lot. Items removed from their original, heat-sealed Leonard Auction, Inc. holder, MAY NOT BE RETURNED for any reason. No lot may be returned because of a variance in opinion with regards to Items encapsulated and authenticated by a third-party grading service MAY NOT BE RETURNED for any reason.
SilverTowne Auction
Internet buyers are entitled to a return within 3 days of receipt of items. In order to return an item, we must be notified of your intent to return within that 3-day period. We can be reached at 419-943-2612. Items returned will be shipped at buyer’s expense. All returns are subject to a restocking fee of 15% of the purchase price with a minimum charge of $10.
Star Coin and Currency
Our auction house has chosen not to view or have access to bidder maximum pre-bids. We also do not allow or bid on lots to increase amounts. All our auctions are $1 start, absolute, no reserve auctions. All items sell to the highest bidder. Return policy: If an item is not materially the same as pictured and/or described in the auction contact us. We are here to make your auction experience a positive one. Privacy: Any personal data we collect is used solely for processing an invoice.
Weaver Coin and Currency Auction
Tiered Buyer Premium: 5% Gold $20 or other 1 oz Gold 12% Total Hammer Price $2500.00 or higher 13% Total Hammer Price $1500.00-2499.00 14% Total Hammer Price $500.00-1499.00 15% Total Hammer Price Under $500.00. … Items are sold “AS IS”, “WHERE IS” with no guarantees of any kind except for the authenticity of US coins. We will accept returns on counterfeit coins (which we never intend to sell without identifying as a copy) or if we made an error in denomination description. Return requests must be made within 5 days of receipt of the coins. Any coin removed from the original packaging or holder is considered sold & may not be returned.
We congratulate Capitol Coin Auction and our Honorable Mention houses for their emphasis on customer service as expressly noted in their service terms.
Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.