Won lots lose interactivity–what gives Proxibid?

petpeeve

Proxibid usually enhances technology when updating programs, but this “new” feature is a step backwards for bidders–loss of interactivity on winnings, preventing you from viewing pictures of what you won or determining which auctioneer offered best consignments in the past.

Heritage does it. Teletrade does it. Even eBay does it–allowing bidders to see past lots won. Proxibid used to do it, but has eliminated that feature, adding more data–such as Internet premium–but losing interactivity, the best advertisement for auction houses. Now bidders must go to the site of each auction and delve into the archives, searching for a photo. Some bidders need that photo to ensure that they get the lots that they won.

But Proxibid has done away with that. (Click on photo below to expand.)

proxibid_bidding

We’re flummoxed. How could this possibly be a safety concern? Why take away interactivity when it provides a detailed record of each sale? Look at all the information that Teletrade gives its bidders. (Click on photo below to expand.)

teletrade_bidding

We hope that Proxibid or blue-ribbon badge auctioneers realize how loss of interactivity in an interactive world takes away from the company’s reputation as being tech-savvy, and sets it back about a decade when other auction portals didn’t allow bid winners to keep track of their purchased lots.

We realize that large-size photos such as many of our top houses use in sales take up a lot of space, but we’re advocating for thumbnails still available in the archives.

Let’s restore that function!

Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.

4 thoughts on “Won lots lose interactivity–what gives Proxibid?

  1. Proxibid apologizes regarding this glitch within the buyer’s invoice page. It was not an intentional change and will be restored to the way it was soon. Thank you!

    • I complained to Proxibid shortly after this change occurred (around December 19th or so), to which I received no reply. I’m glad proxiblog.com has some pull with Proxibid to help get things changed. Apparently, individuals have no influence with them, no matter how much business we do on their platform. In my case, thousands of dollars in purchases last year alone carried no weight. Thank you proxiblog!

      • Thank you for writing. We began this blog to help foster changes in how online auctions were being conducted. We have made headway with counterfeit coins, for instance. We complained about ghost-bidding and saw transparency notices. We advocated for a Coin and Currency page, so we could deal more specifically with the hobby. Our goal is to maintain an even playing field for the bidder while fostering traditional auctioneering tenets, such as competition, no ghost-bidding, etc.

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