One of our favorite auctioneers sent us a note last week concerning a bidder complaint that shipping was slow, requesting a tracking number. The package contained more than $1000 in won lots, so the auction house sent it registered.
“This package was sent Registered Mail so that in itself slows down shipping,” our auctioneer told us. “It was a $1320.00 order, so we felt it was better to go Registered. We don’t charge extra to ship–whatever the Post Offices charges is what we bill–and we have no control over that.”
The auctioneer added that many people have encountered shipping problems buying on eBay “and are worried about their packages. I understand that. However, with a major storm in this guy’s part of the world, the auction only being last Wednesday and it shipping Registered Mail it’s going to take a little longer.”
Registered mail has to be signed off and handled at each postal station. That makes it secure because the Post Office knows exactly where it has been and who has handled it.
Bidders on the receiving end will have a difficult time understanding why they cannot track those packages with a Registered Mail number as they might with “delivery confirmation.”
USPS is very careful with Registered Mail. It doesn’t want a third party waiting to intercept your goods. So you’ll get delivery confirmation once the package is safely in your hands.
Proxiblog is an independent entity with no connection to the auction portal Proxibid. Our intent is to uphold basic numismatic standards as established by the American Numismatic Association and the National Auctioneer Association and to ensure a pleasurable bidding experience not only on Proxibid but also on similar portals such as iCollector and AuctionZip.